Terms of Use

Welcome to Klenka IT Solutions. Please read these terms carefully before using our services.

Welcome to Klenka IT Solutions ("Klenka," "we," "our," "us"). By accessing or using our websites, applications, and services, you agree to these Terms of Use. Please read them carefully. If you do not agree, you should not use our services.

1. Acceptance of Terms

By using our services, you confirm that you are at least 18 years old (or have legal guardian consent) and capable of entering into binding agreements.

2. Services Provided

Klenka provides software solutions, SaaS platforms, AI-powered applications, telephony integrations, e-commerce services, and related IT services. Specific terms may apply to individual products.

3. User Responsibilities

You agree to:

  • Provide accurate registration and billing information.
  • Keep your login credentials secure.
  • Use our services only for lawful purposes.
  • Not misuse or interfere with the proper functioning of our systems.

4. Prohibited Uses

You may not:

  • Attempt to gain unauthorized access to our systems or data.
  • Reverse engineer, copy, or resell our services without written consent.
  • Use our platforms to send spam, malicious code, or illegal content.
  • Violate applicable laws or infringe on intellectual property rights.

5. Intellectual Property

All content, software, designs, logos, and trademarks on Klenka platforms are owned by or licensed to Klenka. You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms.

6. Payments & Subscriptions

For paid services, you agree to provide accurate payment information and authorize us (and our payment processors) to charge fees according to your chosen plan. Subscription terms, renewals, and cancellations are outlined at the time of purchase.

7. Data & Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and processing of data as described therein.

8. Service Availability

We strive to keep our services available, but we do not guarantee uninterrupted or error-free operation. We may suspend or limit services for maintenance, updates, or security reasons.

9. Limitation of Liability

To the maximum extent permitted by law, Klenka is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Service interruptions, data loss, or security breaches beyond our reasonable control

10. Indemnification

You agree to indemnify and hold harmless Klenka and its affiliates from any claims, damages, liabilities, or expenses resulting from your use of our services or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate your account and access to services at any time if you violate these Terms.

12. Changes to Terms

We may update these Terms of Use from time to time. Continued use of our services after updates constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of Egypt, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts in Cairo.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Klenka IT Solutions

Cairo, Egypt

Email: info@klenka.com

Phone: +20 225379419