Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.
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Customer Satisfaction is the key to business success. Salesforce helps you deliver the right customer experience by achieving Customer Intimacy, that is, the best utilization of your customer database. It helps you understand
Eliminate Silo Effect within your business. Salesforce unites your marketing, sales, commerce, service, and IT teams as well as your partners, suppliers, and customers themselves, to collaborate from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilizing your business, reopening, and getting back to delivering exceptional customer experiences.
Process Flow and Automation:
Not only you will save expenditure on hundreds of work hours, you will also Streamline your business processes toward only making revenues. Automate how your teams work, and funnel flows towards making the right impact on customers to buy. Focus your teams efforts on the revenue generating activities. Your teams will love the experience as much as your clients will do.
Anywhere, Any Time, Any Device, but Always Secure:
The cloud platform can be accessed from any device with any browser, just if you allow it. Any adjustments, upgrades, further customizations, or troubleshooting will never require the user to be physically present. You can always allow or prevent access to any user to any kind of records or fields without jeopardizing neither security nor business process effectiveness.
Salesforce is a global solution that works anywhere. It is highly customizable and can significantly transform the workstyle in any business or organization. But you always need a regional flavour in such transformation. One that understands your business specific needs. One that knows what the local culture and regulations uphold or reject. Enter Klenka IT Solutions, the consulting services that helps clients transform their businesses by deploying Salesforce global capacity and making smarter decisions, faster in your regionally sensitive business.
Our team is highly experienced and fully knowledgeable of every tool in the platform.
Indeed, Salesforce provide a vast variety of quality tools to serve your business, but it matters a lot more who wields those tools and make the best out of all these features and customization capacities, and that is where Klenka It Solutions comes into play.