What is Salesforce?

Salesforce is the world’s #1 customer relationship management (CRM) platform.

We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.

Recognized for 15 years in a row by … Gartner & IDC

How Can Salesforce CRM Help My Business?

Customer Satisfaction:

Customer Satisfaction is the key to business success. Salesforce helps you deliver the right customer experience by achieving Customer Intimacy, that is, the best utilization of your customer database. It helps you understand

Teams Collaboration:

Eliminate Silo Effect within your business. Salesforce unites your marketing, sales, commerce, service, and IT teams as well as your partners, suppliers, and customers themselves, to collaborate from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilizing your business, reopening, and getting back to delivering exceptional customer experiences.

Process Flow and Automation:

Not only you will save expenditure on hundreds of work hours, you will also Streamline your business processes toward only making revenues. Automate how your teams work, and funnel flows towards making the right impact on customers to buy. Focus your teams efforts on the revenue generating activities. Your teams will love the experience as much as your clients will do.

Anywhere, Any Time, Any Device, but Always Secure:

The cloud platform can be accessed from any device with any browser, just if you allow it. Any adjustments, upgrades, further customizations, or troubleshooting will never require the user to be physically present. You can always allow or prevent access to any user to any kind of records or fields without jeopardizing neither security nor business process effectiveness.


What is Salesforce .. used for?

Sales cloud
Sales Cloud

Sell smarter and grow your
business faster from anywhere.

service Cloud
service Cloud

Provide great customer service
from anywhere.

marketing cloud
Marketing Cloud

Engage customers with relevant,
empathetic digital marketing from


Analytics everywhere, for everyone.

Field Service Lightning
Field Service Lightning

Check out our new Salesforce Field Service optimization tools
Increase productivity, online and offline, with field service built for anything.
Plus, schedule seamlessly, reduce costs, and improve efficiency, all on the #1 CRM.

Why is KLENKA the Way to Go?

Salesforce consulting services from Klenka
helps clients transform their businesses by
deploying Salesforce globally and making
smarter decisions, faster.

Klenka and Salesforce can redefine your connection
with customers, suppliers and partners to inspire
engagement, preference, and brand loyalty.

Our team is highly experienced and totally
knowledgeable of every tool in the platform.
Indeed, Salesforce provide a huge variety of quality
tools to serve your business, but it matters a lot more
who wields those tools and make the best out of all
these features and customization capacities, and that is
where Klenka It Solutions comes into play.

klenka is the way
Any Organizational Setting:
  • B2B and B2C
  • Not-for-Profit
  • Large, Medium, Small, and Micro Businesses
  • Goods or Services
Any Industry:
  • Real Estate & Facility Management
  • Health Care & Pharmaceuticals
  • Education & Training
  • Banking & Finance
  • Automotive
  • Tourism
  • Freight Forwarding
  • Manufacturing
  • Consulting